"Crystal is just plain brilliant. While working with her at BIF and then Mad*Pow, I've seen how she balances her naturally innovative and forward-thinking approaches with deep research, insights and data that blend into amazing ideas and recommendations. I continually learn from her - across her expertise within experience design, business innovation, organizational design and systems thinking. She's keenly perceptive, endlessly curious, and is a great collaborator."
- Lindsey Messervy, Practice Lead, Stratos Innovation Group